1. Setup and Support

• All configuration data, states, users, categories, products, destination zones, taxes, shipping rates, orders, membership levels, etc.  (Your proposal will specify the number of categories, products, etc. for the initial setup and you can add more later.  The base system will be in the English language only but the software supports an unlimited number of  other languages.) 
• Out-of-the-box storefront system
• Customizable localization including configurable currency symbol and weight/dimension measurement units, configurable list of states/provinces
• Email manager
• Free access to all software future releases
• Easy editing.  See section 2.
• Available options include multi-language, product comparison and other special purpose modules.

2. Design and Layout

• A choice of 16 skin templatese
• 100% template-based design with separate template sets for the storefront and back end
• Fully customizable CSS-based design & layout
• W3C XHTML 1.0 Transitional compliant code
• Intuitive navigation
• WYSIWYG editor for product/category/manufacturer descriptions, language variables and static pages
• Automated product thumbnails generation with a sharpness filter
• Category thumbnail images
• Side-bar "mini-cart" viewable at all pages
• Build-in template editor: preview, edit and restore templates
• WYSIWYG text editor (webmaster mode)
• Debug console: displays a tree of templates for all pages
• The possibility to find, create and modify static HTML pages
• Customizable heading tabs
• HTML emails

3. Customer Care

• All orders are stored in MySQL database
• Customers can search & browse personal order history
• Integrated configurable store product search
• Real time order tracking
• Customer can choose between account registration and express checkout
• Fast Lane Checkout module for quick and intuitive checkout
• The possibility to disable checkout without registering
• Password reminder for customers
• Customizable e-mail notifications/invoices
• Wish list
• "Send to friend" section
• Ability to save the customer's cart
• Newsletter management for multiple lists, edit/import/export of subscribers, news archive for customers
• Printable versions of pages
• Multiple customer types w/unique pricing for every customer type
• Memberships and special pricing
• "Clear cart" button
• Edit product options in cart/wishlist/Gift registry wishlist
• Printable invoices
• Configurable contact form
• Second address line for user profiles
• Ability to change the order of products on the customer side

4. Product Catalog Capability

You can add an;

• Unlimited number of products
• Unlimited number of categories
• Unlimited category nesting
• Products can be assigned to unlimited number of categories
• Ability to modify multiple products simultaneously
• Members-only categories
• "Featured Products" box
• Automated display of bestsellers
• Related products, up selling and cross selling
• 1-click enable/disable switch for products and categories
• Support for up to two different currencies in the products catalog (NOTE: payment processing is possible in one currency only!)
• Automated currency conversion
• Configurable search by title, description, category, SKU, price and weight
• "Stop words filter" for product search facility (a special filter ensures that service and link words occurring in the search pattern are ignored when search by individual words is performed - available for English language only)

5. Product Details

• Unlimited product options/variants/properties w/optional price modifiers
• Unlimited custom input fields for products
• Customer-defined prices
• HTML-enriched product descriptions
• Unlimited number of product images
• Storing images in DB or on a file system
• List a product in several categories
• Manufacturers module
• Ability to display product detailed images in popup windows

6. Merchandising and Inventory

• Discount coupon codes and gift certificates
• Full inventory control
• "Out of Stock" Messages
• Quantity discounts
• Retail and wholesale prices
• Limit minimal order amount

7. Shipping and Tax

• Real-time USPS, FedEx and UPS shipping calculation from one location
• Unlimited number of custom-defined delivery methods
• Flat rate, weight, order total and per-item based shipping
• Different weight limits for different delivery methods
• Markups for real time shipping
• Mark your products as "free shipping" products
• Promotional "free shipping" coupons to your customers
• Add handling/freight charges
• Handle international, domestic and local shipping
• Ability to clone a zone and all zone information
• Restrict shipping by location
• Allow your customers to choose delivery methods
• Support for downloadable goods (e-goods)
• Customizable tax calculation
• Product-specific taxes
• Taxes & shipping fees depending on client's location
• "Tax exempt" feature
• GST/PST (Canadian tax system)
• Canada post shipping
• DHL (Airborne) ShipIt API support
• Australia Post's Delivery Rate Calculator support
• Shipping Label Generator for USPS and UPS
• AustraliaPost order tracking

8. Sales Analysis & Tracking

• Comprehensive statistics:
   - Number of orders
   - Number of customers
   - Product views
   - Category views
   - Products removed from cart by customers
   - Sales by product / best sellers
   - Total sales
   - Client environment settings
   - Statistics on search patterns customers use when searching products
• Searchable order data
• Order data is easy to print
• Printable shipping labels
• Automatic creation of shipping labels for orders intended to be shipped by USPS and UPS
• Search engine & incoming traffic tracker: the cart keeps referrer data for all customers
• Shipment/fulfillment interface
• Export sales & customer data for use in a spreadsheet
• Export orders to QuickBooks format

9. Payment Gateways & Methods 

(Included in software but arranged by user for your security)

• Accept payments in any currency
• Allow payment via several online payment modules
• Payment systems (including PayPal payments)
• High variety of real-time credit card processors (over 100 payment gateways)
• Check processors
• Manual (offline) credit card processing
• PayPal payments
• Google Checkout as an alternative to X-Cart's standard checkout
• Predefined set of payment methods (offline): checks, purchase orders, phone orders, wire transfer and etc.
• Authorize/Capture processing mode for several payment gateways

10. Search Engine Optimization

• Pages can be indexed by all major search engines
• Custom META tags for product, category and static pages
• Custom URLs for product, category and static pages
• Customer referrer info is stored in database
• Product catalog can be generated as static HTML pages for better website performance
• Search engine optimization options group
• Page contents is placed at the top of the page HTML-code
• Search Engine Friendly URLs for product, category and static pages

11. Database and Platform Compatibility

• Open source PHP code
• Support for UNIX/Linux, Windows and Mac OS X servers
• Powered by MySQL database
• Multi-language: your e-store can work with an unlimited number of languages
• Multi-lingual products
• Multi-lingual categories
• Multi-lingual product options
• Payment processing modules for all major gateways
• Flexible implementation: you can easily add new features and/or disable existing ones.

12. Repeat Customer Accommodation

• All customer's data is stored in database
• Greet regular visitors
• Registered customers can be offered discounts
• Registered customers do not have to enter their data again
• Registered customers can edit their profile
• Registered customers can access history of their orders
• Built-in newsletter engine
• Export of newsletter subscribers
• Real-time order tracking for registered customers
• Moderated product reviews and ratings
• Return Merchandise Authorization add-on to return customers' payments.

13. Web-based control panel

• Password-protected administrative access
• All changes are real-time
• Control the cart from anywhere in the world using your web browser
• Unlimited number of admin accounts
• Support for restricted "shipping/fulfillment" admin accounts
• User-defined date/time format
• Ability for administrator to act on behalf of other users (e.g. to place phone orders for customers and use X-Cart as web based point of sale system)

14. Security

• Full HTTPS/SSL support
• Secure HTTPS/SSL administrative access
• Password-protected administrative access
• Strong Blowfish encryption for sensitive customer data
• PGP-encrypted e-mail notifications
• Real-time security notifications of all failed login attempts
• Anti-Fraud module validates customer's address during checkout
• Stop list module allows disabling shop usage from specific IP
• Backup sub-system
• System fingerprints: ability to compare the status of the store files before and after modification and to discover which files have been deleted, added or modified
• Protect registration pages and e-mail forms with a random-number image